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PRIVACY POLICY

Effective Date: 5.12.2024

At Maison Chêne Vert, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, including submitting inquiries or booking requests via our contact form.

Who We Are

Maison Chêne Vert is a charming accommodation located in France, offering great stays through direct contact and also platforms like Airbnb. This website allows visitors to learn more about our property and reach out for questions, bookings, or other concerns.

For any questions about this Privacy Policy, please contact us.​

Information We Collect

1. Personal Information You Provide

When using the contact form on our website, we collect:

  • Name: To personalize and address our responses.

  • Email Address: To communicate with you regarding your inquiries or booking requests.

  • Message Content: To respond to your specific contact reasons, including questions, concerns, or booking inquiries.

We only collect information you voluntarily share with us.

2. Automatically Collected Data

When you browse our website, we may collect:

  • IP Address: To enhance website security and monitor performance.

  • Browser and Device Information: To ensure compatibility and improve your experience.

  • Cookies and Tracking Technologies: To analyze traffic and tailor content.

How We Use Your Information

We use your information to:

  1. Respond to inquiries, questions, and booking requests submitted through the contact form.

  2. Confirm availability and facilitate the booking process.

  3. Improve our website and services.

  4. Comply with legal obligations.

We will never sell, rent, or share your personal data for marketing purposes.

Legal Basis for Data Processing

We process your data based on:

  1. Consent: By submitting the contact form, you agree to the use of your information to handle your inquiry or booking.

  2. Legitimate Interests: To manage our business operations effectively, including facilitating direct bookings.

  3. Compliance with Laws: Where processing is required by legal regulations.

Sharing Your Information

We may share your personal data in the following cases:

  • Service Providers: For website hosting or analytics to improve our site.

  • Legal Authorities: When required by law.

We do not share your information with any unauthorized third parties.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: For the website to function properly.

  • Analytics Cookies: To monitor and improve website traffic and performance.

You can control or disable cookies through your browser settings.

Data Security

We use robust security measures to protect your data, including encryption and secure servers. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute safety.

Your Rights

As an EU resident, you have the right to:

  1. Access Your Data: Request a copy of the personal data we have about you.

  2. Rectify Data: Correct inaccurate or incomplete information.

  3. Erase Data: Request deletion of your data where applicable.

  4. Restrict Processing: Limit how we process your data.

  5. Object to Processing: Stop certain uses of your data.

  6. Data Portability: Receive your data in a transferable format.

To exercise these rights, contact us at [Insert Email Address].

Third-Party Links

Our website may link to third-party platforms, such as Airbnb. These websites operate independently, and we recommend reviewing their privacy policies.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal data, please contact us.

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